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Genuine, heartfelt laughter. That’s what I’ll remember most from my interview with Louise Marshall, Director of Channels, EMEA, at Kenna Security.
Louise’s reputation at Kenna is truly stellar. She is consistently commended by her peers as intelligent, passionate, and results-driven, and those qualities are reflected in her professional achievements. But what stands out the most about Louise is her focus on the people she works with and the relationships she builds with them—something you’ll no doubt pick up on in her Q&A below. I suspect that this particular aspect of her character is a big reason why Louise is able to create and maintain meaningful partnerships within our EMEA channel.
Louise’s passion for people is certainly a serendipitous trait. She enjoys people, and people enjoy her. And in just a short conversation, I can understand why. Not every Spotlight interview affords me so many laughs and allows me to mime galloping like a horse (thank you, Miranda Hart). Her good humor is truly infectious.
Q: Where did you grow up?
A: I grew up in Berkshire, which is a small suburban area to the west of London. I lived there pretty much my whole childhood.
Q: How did you come into this field of work?
A: I used to sell IT storage during my university holidays. I really wanted to earn some money, so I went to work in telesales and I ended up staying. I actually did a degree in political science—completely unrelated, I know. That was in the late 90s, and the rest is history.
Q: What’s the most important lesson you’ve learned in your career so far?
A: No matter what industry you’re in or what role you’re in, you always have to put people first. I still work with so many of the same people that I have worked with for the last 20 years. The job changes, the industry changes, but one thing never changes: Be good to people. Do the right thing.
Q: What are three interesting facts about you?
- I used to write a cooking blog. I tried to focus on food that offers super high nutrition that is actually nice to eat.
- I’m obsessed with books. They have to be paper, not digital—any subject. I’d love to have a huge library in my house.
- I’m a certified Rebounding instructor. For those that are unfamiliar, Rebounding is an aerobic exercise that is performed while jumping on a mini-trampoline. I’ve never actually taught any classes, but I am certified.
Q: What chapters would you separate your autobiography into?
A: 1. Family, 2. Friends, 3. Fun, 4. Food—so much meaning in my life falls within these categories!
Q: If you didn’t have to sleep, what would you do with the extra time?
A: Write a book (or possibly a few—a series on “How to Eat”). Exercise every day. Tidy the things that never get tidied. Basically all of the things I keep saying I’ll do but never get around to doing.
Q: Is there any food that everyone loves, but you can’t stand?
A: Sweet things.
Q: What piece of entertainment do you wish you could experience for the first time again?
A: The Red Hot Chili Peppers set at the ‘99 Reading Festival, it was my first experience of brilliant live music on a large scale.
Q: Top 5 songs for your road trip playlist?
- Go Your Own Way – Fleetwood Mac
- Are you That Somebody? – Aaliyah
- Together – Sia
- Redbone – Childish Gambino
- Rio – Duran Duran
Q: Paris or Berlin?
Q: Dark roast or light roast?
A: Dark roast
Q: Comedy or horror?
Q: Breathe underwater or be able to fly?
A: Be able to fly
Q: Batman or Superman?