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Success

It’s simple: We make implementation easy. No one works harder to get you up and running quickly—and keep you running confidently.

Kenna Security KickStart

Start managing risk quickly and easily with a Kenna Security KickStart. Choose from three rapid implementation options to fit your unique needs and size, then engage with your dedicated implementation team. They’ll guide you every step of the way through:

  • Configuration and REST API usage
  • Data integration and ticketing service linking
  • Training, best practices, and more

A Kenna Security KickStart will quickly have you managing risk and reporting results.

Meet your Superheroes

No matter what you require, your Customer Success Team has your back. Customer Success provides dedicated resources for ensuring you get maximum value from your Kenna instance—not just during roll-out, but throughout the life of your Kenna experience.

Customer Success collaborates with you to create an Adoption Plan, align stakeholders, define goals and success metrics, ensure adoption, coordinate training, apply best practices and more.

Only Kenna offers concierge-level service like this. Because managing your success is our superpower.

We’re with you through every phase of implementation

DISCOVERY

DISCOVERY

DATA LOAD

ROLLOUT

DEPLOY

PRODUCTION

DISCOVERY

Your Kenna Security KickStart Team will set up your implementation for success in the Discovery phase. We’ll engage your Customer Success Team, who will work with you to:

  • Assess your program maturity, risk appetite (i.e. Cyentia balance of coverage vs. efficiency, etc.), and threat landscape
  • Train your Kenna Security admin(s) and end users
  • Identify your data sources
  • Define your goals & success metrics for leveraging the Kenna Security solutions

DATA LOAD

In this phase, our experts will assist you:

  • Integrate your asset/CMDB metadata
  • Configure scanner connections
  • Integrate with a supported ticketing service
  • Provide Kenna API usage guidance
  • Define structure of how you plan to create/group risk meters

ROLLOUT

You’re nearly there! In the Rollout phase, we’ll collaborate with you to:

  • Draft your adoption plan
  • Align your stakeholders
  • Configure your platform and host working sessions
  • Link to supported ticketing services
  • Train admins and end users

DEPLOY

For a successful deployment and beyond, trust your KickStart team to help you:

  • Set up risk meters
  • Establish reporting strategies and processes
  • Oversee production deployment
  • Guide and evangelize adoption
  • Measure and optimize risk reduction

PRODUCTION

  • Kenna support
  • CSM engagement

Premium Support

  • Regular business reviews
  • Roadmap reviews
  • Extended email support hours
  • Scheduled technical review meetings

DISCOVERY

Your Kenna Security KickStart Team will set up your implementation for success in the Discovery phase. We’ll engage your Customer Success Team, who will work with you to:

  • Assess your program maturity, risk appetite (i.e. Cyentia balance of coverage vs. efficiency, etc.), and threat landscape
  • Train your Kenna Security admin(s) and end users
  • Identify your data sources
  • Define your goals & success metrics for leveraging the Kenna Security solutions

Get the benefits of a KickStart

You’re in expert hands with a Kenna Security KickStart. Rely on your Customer Success Team to help you:

  • Design your Kenna instance to fit your business
  • Gain hands-on experience with Kenna
  • Learn best practices from your peers
  • Call on resources familiar with your setup and goals
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Bring order to vulnerability chaos

"Kenna is a very flexible platform that empowers you to deliver accurate vulnerability information to the appropiate people, help them understand the risk, and bring stakeholders to the table to bring about remediation."

Proven again and again

You can trust Kenna’s implementation methodology, which has been proven in some of the world’s most demanding customer environments, from startups to global enterprises.

Implementation Services Data Sheet

Kenna KickStarts are architected to give organizations the hands-on experience they need to get the most out of Kenna’s solutions. Dig into the details on the three levels available so you'll know which is right for you.

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